Troubleshooting Installation Issues
R
OpenERP Sync Issue
If there is an issue with syncing data from OpenMRS to OpenERP.
Step 1: Check service status
After installation, If you see openmrs to openerp sync not working. Firstly, you need to check if bahmni-erp-connect is running.
Step 2: Check markers table
If you still see the sync issue, try to check the markers table in openerp if there is an entry for reading the corresponding feed from openmrs.
Example: This entry in openerp database is for reading patient feed from openmrs to openerp
Step 3: Check failed_events table
Check the failed_events table for any entries recorded.
Services stopped after system reboot
If you see that some services are always stopped after system reboot, then you can choose to automatically start the services at the time of system start. Please use the below command to enable the service start.
chkconfig {service_name} onExample:
Using the above command, lets say you would like to start openerp service, use the following command.
chkconfig openerp on //openerp is the service nameInstallation failing at "Download postgres yum repo rpm if not present"
Since the older rpm is deprecated, the below fix has to be manually applied to get the installation running.
vi /etc/bahmni-installer/setup.yml
postgres_repo_rpm_name: pgdg-centos92-9.2-7.noarch.rpm (add this line)
bahmni -i {inventory_file_name} install (rerun the install command)Openmrs startup issue after installation
If you have issue with openmrs not starting up even though the installation went well, then look at openmrs logs located at /var/log/openmrs/openmrs/log. If the issue is something below, then follow the instructions mentioned below.
yum remove jre
yum install /opt/jre-7u79-linux-x64.rpm
sudo service openmrs restartProblem accessing OpenERP from Landing Page
If you have any issues accessing OpenERP through the landing page or if you find the url incorrectly configured on the landing page, Please refer and find the solution from here
Bahmni Installation Failure at task "Remove crontab jobs for upload directories"
If bahmni installation fails with the below error message, then follow the below mentioned steps to fix it.
Steps to fix the issue
Goto the modules directory
Download and replace the existing cron.py
Compile the file locally
Rerun the installation command for installing Bahmni
Installation failing at task "Start httpd"
If the installation fails at the task "Start httpd" with the message "Could not open configuration file.." as shown in the screenshot below, then follow the below steps to fix the issue.
Solution
Remove httpd
Rerun the installation command for installing Bahmni
Bahmni 0.92 Release - Installation Issues :
Problem 1: Bahmni installation fails because of non-availability of ansible-2.4.2.0 - This happens with the
While trying to install bahmni-installer.noarch 0:0.92-142 and the following issue is encountered. "No package ansible-2.4.2.0 available." [Errno 14] HTTP Error 404 - Not Found
Analysis: The rpm is no longer available in the specified ulr’s
Solution Proposed:
Kindly use the RPM found in the link mentioned below. https://releases.ansible.com/ansible/rpm/release/epel-7-x86_64/ansible-2.4.6.0-1.el7.ans.noarch.rpm
Steps:
Please execute this step before bahmni installation
yum install https://releases.ansible.com/ansible/rpm/release/epel-7-x86_64/ansible-2.4.6.0-1.el7.ans.noarch.rpm
Problem 2: Installing Bahmni 0.92 on my new CentOS 7 server. It fails on the TASK [postgres : Download postgres yum repo rpm if not present]
Proposed Workaround: - modify the local file in the path mentioned below, and change the postgres rpm to the working version.
Step1 - cd /opt/bahmni-installer/bahmni-playbooks/group_vars
Step 2 - vi local
Step 3 - Update the available and working rpm against the configs.
- postgres_repo_rpm_name: pgdg-redhat-repo-latest.noarch.rpm
- postgres_repo_download_url: https://download.postgresql.org/pub/repos/yum/reporpms/EL-7-x86_64/{{postgres_repo_rpm_name}}
Re-install bahmni
Logging issues in 0.93 Release: Issue1:
In Bahmni 0.93 environment logging is not working for Bahmni-erp-connect service.When the service is run there is no log file generated (in /opt/bahmni-erp-connect/log) To address a this logging issue in the openerp-atomfeed-service reported in the below Talk Thread(https://talk.openmrs.org/t/logging-not-working-in-bahmni-erp-connect-0-93/42872) on Bahmni 0.93 instance, we need to update the log4j2.xml file and remove the Log4jConfigListener configuration from the web.xml file
1)Update log4j2.xml: First, update the log4j2.xml file in the below path /opt/bahmni-erp-connect/bahmni-erp-connect/WEB-INF/classes/log4j2.xml
with the following configuration:
<?xml version="1.0" encoding="UTF-8"?>
<Configuration xmlns="http://logging.apache.org/log4j/2.0/config">
<Appenders>
<RollingFile name="fileAppender"
fileName="/var/log/bahmni-erp-connect/bahmni-erp-connect.log"
filePattern="/var/log/bahmni-erp-connect/bahmni-erp-connect-%i.log.gz">
<PatternLayout pattern="%d %-5p [openerp-atomfeed-service] [%c] %m%n"/>
<Policies>
<SizeBasedTriggeringPolicy size="10MB"/>
</Policies>
<DefaultRolloverStrategy max="10"/>
</RollingFile>
</Appenders>
<Loggers>
<Logger name="org.springframework" level="WARN"/>
<Root level="WARN">
<AppenderRef ref="fileAppender"/>
</Root>
</Loggers>
</Configuration>2) Remove Log4jConfigListener: Remove the Log4jConfigListener from web.xml file located at /opt/bahmni-erp-connect/bahmni-erp-connect/WEB-INF/web.xml and remove the following configuration:
<listener>
<listener-class>org.springframework.web.util.Log4jConfigListener</listener-class>
</listener>With these changes you should be able to see the logs being written to bahmni-erp-connect.log file properly. This commit has been merged to master and cherry picked on to 0.93 branch.
Issue 2:
The pacs-integration service isn’t generating logs correctly. After the pacs-integration service starts, the /var/log/pacs-integration/pacs-integration.log file has the following lines:
To address the logging issue reported in the below talk thread:https://talk.openmrs.org/t/bahmni-release-0-93-pacs-integration-logging/42864 in the PACS integration service for Bahmni 0.93 on CentOS 7 , it is necessary to add the log4j-slf4j-impl dependency to the pacs-integration-webapp/pom.xml file. This dependency acts as a bridge between SLF4J and Log4j2, which is crucial because our repository uses SLF4J for logging while the log configuration is defined in a log4j2.xml file. Without this bridge, the SLF4J library defaults to a no-operation logger, as indicated by the above error messages
Add the log4j-slf4j-impl Dependency:
Modify the pacs-integration-webapp/pom.xml file by adding the following dependency:
<dependency>
<groupId>org.apache.logging.log4j</groupId>
<artifactId>log4j-slf4j-impl</artifactId>
<version>${log4j.version}</version>
</dependency>Build the pacs-integration from 0.93 release branch:
Before you can build the repository using the mvn clean install command, ensure that the following prerequisites are met:
- Java Development Kit (JDK) 1.8 Ensure that Java 1.8 is installed on your system. You can set the JAVA_HOME environment variable to point to JDK 1.8 by executing the following command:
2. Generate a jar :
A jar file would be generated in below path: pacs-integration/pacs-integration-webapp/target/pacs-integration/WEB-INF/lib/log4j-slf4j-impl-2.17.1.jar Copy the JAR to the below location on the server:
/opt/pacs-integration/pacs-integration/WEB-INF/lib/
Verify the Changes:
- Check log files in /var/log/bahmni-pacs-integration.
- Ensure there are no error messages related to logging.
This ensures that SLF4J logging calls are correctly routed to Log4j2, enabling proper logging functionality in the PACS integration service. This resolved the issue of log messages not appearing in the log file and restored the ability to monitor and diagnose the system effectively.
This commit has been merged to master and cherry picked on to 0.93 branch.
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